Privacy Policy

1. About Us

The data controller is: Euro Poliuretani S.r.l. Registered office: Via Benedetto Croce, 38 – Zona PIP – Gravina in Puglia – 70024 (BA)
VAT No.: 06023200727, Email: info@europoliuretanisrl.it Phone: +39 080 3255827

2. Data Collected

While using the Site, the following categories of personal data will be collected and processed:
• First and last name
• Email address
• Phone number
• Browsing data (IP address, browser type, operating system, pages visited, duration of visit)
• Any other data provided voluntarily via contact forms

3. How Data Is Collected

Your personal data is collected in the following ways:
• By filling out a form on the Website (e.g., unsolicited job application);
• Through interaction with the Website, such as a contact request;
• Automatically through cookies and tracking tools (see our Cookie Policy).

4. Purposes of the Processing

The data collected is used for the following purposes:
• Customer contact and support;
• Sending informational or promotional communications (with prior consent);
• Improving the Website and services;
• Collecting feedback and reviews;
• Compliance with legal and tax requirements.

5. Legal Basis for Processing

We process personal data only when there is a valid legal basis, including:
• Consent (for marketing purposes and non-essential cookies)
• Legal obligations
• Legitimate interest (e.g., fraud prevention, website security)

6. Disclosure to Third Parties

The user’s personal data will not be sold or disclosed to third parties. However, certain information may be shared with:
• Technical service providers (hosting, CRM, reservation management)
• Analytics service providers (e.g., Google Analytics)
• Competent authorities, in the event of legal obligations
All service providers are bound by confidentiality obligations and process data in accordance with the Data Controller’s instructions.

7. Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected. Specifically:
• Data related to reservations and orders will be retained for up to 2 years
• Data used for marketing purposes will be retained until consent is revoked
• Anonymous browsing data may be retained indefinitely

8. User Rights

You have the right to:
• Access your personal data
• Request the correction or deletion of your data
• Withdraw your consent to data processing (where applicable)
• Restrict or object to the processing
• Receive your data in a structured format (data portability)
• File a complaint with the Italian Data Protection Authority (www.garanteprivacy.it)
You may exercise these rights by writing to: info@europoliuretanisrl.it

9. Data Security

Euro Poliuretani S.r.l. implements appropriate technical and organizational measures to protect personal data from unauthorized access, loss, disclosure, or alteration. However, no system is completely secure, so the transmission of data is always at the user’s own risk.

10. Cookies and Tracking Technologies

Technical, functional, and analytical cookies are used to ensure the proper functioning of the Site and to improve the user experience. For more details, users can consult the Cookie Policy.

11. Changes to the Privacy Policy

Euro Poliuretani S.r.l. reserves the right to update this privacy policy at any time. Any changes will be posted on this page along with the date of the update. Users are encouraged to review this page periodically.

For any information or requests regarding the processing of personal data, please contact:

Euro Poliuretani, LLC

Email: info@europoliuretanisrl.it